Telephone tariffs

Call charges to hotline numbers

The Bank of Finland has five hotline numbers, charged at a cheaper rate than normal, for serving customers calling from within Finland. These numbers cannot be called from abroad.

Price of call to a national hotline number

Calls from a domestic fixed line number are subject to the local network charge.
Calls from a mobile phone are subject to a mobile phone charge, charged by the respective operator.

Charge for normal calls

Calls from a fixed line number: 8.28 cents per call + 5.95 per minute.
Calls from a mobile phone: 8,28 cents per call + 17,04 cents per minute.

Customer service National hotline numbers Domestic normal-priced calls Normal-priced calls with international prefix
Information desk / communications 010 19 5701 010 831 2626 +358 10 831 2626
Bank of Finland Museum 010 19 5702 010 831 2981 +358 10 831 2981
Statistics desk 010 19 5703 010 831 2090 +358 10 831 2090
Document archive and registry 010 19 5704 010 831 2850 +358 10 831 2850
Bank of Finland Library 010 19 5705 010 831 2661 +358 10 831 2661