Contacts

+358 9 1831

All calls to the Bank of Finland are free of additional service charges.
The cost of a mobile call will depend on the type of subscriber connection, while the cost of a landline call will be the rate for a local, trunk or international call.

Firstname.Lastname@bof.fi
Without scandinavian characters. E.g. ä -> a, etc.

Bank of Finland’s secure email system: instructions for external users (pdf).

Head of Communications Jenni Hellström
Tel. +358 9 183 2632

Head of Stakeholder Engagement Iina Lario
Tel. +358 9 183 2689

Head of Web and Digital Mari Hienonen
Tel. +358 9 183 2591

Communications Assistant Heli Hyppönen
Tel. +358 9 183 2660

Tuesday to Friday 11.00-17.00
Saturday and Sunday 11.00-16.00
Closed on Mondays

Grano Oy
Kuortaneenkatu 1
00520 Helsinki
FINLAND

The Finnish Financial Supervisory Authority is situated in Helsinki, at Snellmaninkatu 6.

Postal address: The Finnish Financial Supervisory Authority, P.O. Box 103, FIN-00101 Helsinki, Finland
Switchboard:+358 9 183 51

E-mail firstname.lastname(at)fiva.fi
Without scandinavian characters. E.g. ä -> a, etc.

FIN-FSA’s customer service phone number
Users of banking, insurance and investment services may call the FIN-FSA’s customer service number +358 9 183 5360 Mon–Fri 9:00–11:00. The number can also be used for other FIN-FSA matters and is intended for consumers of services provided by the FIN-FSA’s supervised entities.

Media phone service
The media phone service’s number is +358 9 183 5030. Our communications unit media telephone service will be available, weekdays 9:00–16:00 (Exceptions: Holy Thursday and New Year's Eve 9.00–13.30).

Bank of Finland and FIN-FSA Registry (contact details for FIN-FSA customers)

Open weekdays 9.00–16.00, except on Maundy Thursday and New year's Eve 9.00–13.30

postal address: The Finnish Financial Supervisory Authority, P.O. Box 103, FI-00101 Helsinki, Finland
tel. +358 9 183 5339
fax +358 9 183 5328
registry(at)fiva.fi

The reception point for incoming post

The reception point for incoming post is situated in the inner yard of Rauhankatu 19. Admission to the inner yard is by the gateway to the alley between Rauhankatu 19 and Rauhankatu 17 (National Archives / Kansallisarkisto). The gate to the alley is opened by contacting the Bank of Finland’s Security Office using the wall mounted intercom beside the gate. At the end of the alley is a glass-walled unit housing the top of the lift shaft. The lift, which is locked/unlocked remotely by the Security Unit, can be called using the intercom mounted beside the lift doors.