Number of card payments resumed growth in 2021

Statistics Tuesday 17 May 2022, 10:00 AM

During the first year of the COVID-19 pandemic, the growth of the number of card transactions came to a halt, but growth resumed in 2021. In 2021, a total of 1.9 billion card payments were made using Finnish payment cards, that is, 5% more than in 2020. The aggregate value of card payments grew 9.2% from 2020 to stand at EUR 57.0 billion in 2021.

The evolution of methods used in card payments continued: contactless payments became increasingly widespread in 2021, and they accounted for 59% of the total number of card payment transactions. The average value of contactless payments rose 3.6% from 2020 to stand at EUR 15.20 in 2021. [1] In 2021, the average value of contactless payments (EUR 16.9 billion) was 14% higher than a year earlier.




Remote card payment continued to gain ground in 2021. A total of to 221 million card payments were initiated on a computer or mobile device, with an aggregate value of EUR 7.8 billion. In 2021, the number of these transactions grew by 21% and their overall value by 26% from the previous year.

More and more payments, both contactless and remote, were initiated using a mobile device. The aggregate value of card payments initiated by a mobile application almost tripled from 2020 to stand EUR 2.7 billion in 2021.

The number of card payments made using a microchip or magnetic strip decreased further. In 2021, the number of such card payments decreased 7% from 2020. However, in terms of aggregate value, they continued to be the largest type of card payments in 2021, amounting to EUR 32.2 billion, or 56% of all card payments.

In 2021, the impact of the COVID-19 pandemic was still evident in card payments made abroad. The value of card payments made at foreign points-of-sale was 67% lower than before the pandemic in 2019.




The number and aggregate value of cash withdrawals continued to decline in 2021. ATM cash withdrawals made domestically using Finnish cards decreased by 14%, and their total value declined by 15% from 2020. Cash withdrawals at vendor POS terminals and bank branches also decreased. The value of cash withdrawals made abroad using cards decreased 17% from the previous year.

In 2021, a total of 1.2 billion credit transfers were made from Finnish accounts, 9% more than in 2020. The aggregate value of credit transfers (EUR 2,945 billion) grew 4% from the previous year.


Payment statistics are being reformed

The figures discussed in this news release have been published in table and chart format in the new payment statistics dashboard. The payment statistics for 2021 are the last payment statistics collected at the annual level. Going forward, payment statistics will be collected quarterly and semi-annually.


For further information, please contact:

Tia Kurtti, tel. +358 9 183 2043, tia.kurtti(at)

Anssi Heinonen, tel. +358 9 183 2368, anssi.heinonen(at)


Related statistical data and graphs are also available on the Bank of Finland website:


[1] EUR 50 is the maximum amount currently accepted by the European Banking Authority for a contactless payment using an individual payment card. Amounts exceeding the contactless payment threshold always require the card to be inserted into the reader of the card terminal.